Privacy Policy

Effective Date: 5 June 2025
Last Updated: 5 June 2025

Welcome to BookMyMover.co.uk (“we“, “us“, or “our“). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bookmymover.co.uk (“Website“).

By using the Website, you consent to the data practices described in this notice. Please read it carefully.

1. Who We Are

BookMyMover.co.uk is the data controller, meaning we are responsible for your personal data and how it is used. If you have questions about this policy or wish to exercise your legal rights, please contact us via the Contact Information section below.

2. Our Data Protection Principles

We comply with data protection law, which means your personal data must be:

Used lawfully, fairly, and transparently.
Collected for specific, legitimate purposes.
Relevant and limited to those purposes.
Accurate and kept up to date.
Stored only as long as necessary.
Handled securely.

This Website is not intended for children, and we do not knowingly collect data relating to children.

3. The Data We Collect

We may collect the following types of personal data:

Identity & Contact Data: Name, email address, phone number, address, and IP address.
Demographic Data: Postcode, interests, and preferences.
Technical Data: IP address, browser type, access times, referring URLs.
Profile Data: Username, password (if applicable), feedback, and survey responses.
Marketing & Communications Data: Preferences for receiving marketing and updates.

We also collect Aggregated Data (e.g., analytics), which does not directly identify you unless combined with personal data.

We do not collect Special Categories of Personal Data (e.g., racial or ethnic origin, health data, or criminal records).

4. How We Collect Data

We use the following methods to collect your data:

Directly from you (e.g., quote requests, contact forms, surveys).
Automatically through cookies, server logs, and similar technologies.
Third-party links or widgets, which may collect data independently (see our Cookie Policy).

5. How We Use Your Information

We use your information for the following:

To provide you with quotes by sharing data with Trusted Moving Partners.
To deliver requested services, updates, and support.
To improve Website performance and user experience.
For marketing purposes, with your consent.
To conduct analytics and research.
To comply with legal or regulatory obligations.

You may opt out of marketing communications at any time by updating preferences or contacting us directly.

6. Lawful Bases for Processing

We use your personal data under the following legal bases:

Contractual necessity (e.g., providing quotes).
Consent (e.g., marketing communications).
Legitimate interests (e.g., analytics, business operations).
Legal obligations (e.g., fraud prevention, record-keeping).

7. Sharing Your Data

We may share your data:

With Trusted Moving Partners to provide requested services.
With trusted third-party service providers (e.g., analytics, IT support).
In the event of a business sale, merger, or acquisition.
Where required by law or in good faith to protect rights and safety.

Each moving partner will have their own privacy policy, which we encourage you to read.

8. Data Security

We implement measures to protect your data, including SSL encryption and access controls. However, no transmission over the internet is 100% secure. You are responsible for keeping your password confidential.

9. Data Retention

We retain your personal information only as long as necessary for the purposes we collected it, including legal, tax, and reporting obligations. We may anonymize data for research purposes.

10. Your Rights

Under data protection laws, you have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion of your data.
Object to or restrict processing.
Withdraw consent where applicable.
Request data portability.

To exercise your rights, contact us using the details below.

11. Cookies

We use cookies to operate and personalize your experience on the Website. For more, please see our Cookie Policy.

12. External Links

Our Website may contain links to third-party sites. We are not responsible for their privacy policies or data handling. Please review their terms before providing personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have questions about this Privacy Policy or would like to exercise your legal rights, please contact:

Company Directors – BookMyMover.co.uk
📧 Email: info@bookmymover.co.uk
📍 Address: Serving all of the United Kingdom
📞 Phone: 0735 281 0472